If a picture is worth a thousand words, then the value of live streaming video is immeasurable.
The Rescue Lens app for iOS, now equipped with audio functionality, enables support agents to utilize your iOS device's camera to visually diagnose issues in real-time. This feature facilitates interactive troubleshooting sessions, empowering agents to guide users through problem resolution steps.
Utilizing this application necessitates assistance from a support agent employing Rescue Lens. With user consent, agents can view specific images captured by the camera on the user's smartphone or tablet.
How to use:
- Install the application
- Open the application
- Enter the six-digit PIN code provided by the support agent
- Direct the camera towards the issue
Overview
Rescue Lens is a Freeware software in the category System Utilities developed by LogMeIn, Inc..
The latest version of Rescue Lens is 1.22, released on 04/21/2024. It was initially added to our database on 04/21/2024.
Rescue Lens runs on the following operating systems: Android/iOS.
Users of Rescue Lens gave it a rating of 3 out of 5 stars.
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